Work Requests

Work requests can be submitted to the Physical Plant's Work Request Desk by any of following methods:

Required Information

The following information should be provided when you submit a work request:

  • Location (Building, Room #, etc.)
  • Detail of requested services
  • Craft(s) needed (if known)
  • Individual requesting services
  • Individual's phone #
  • Contact person
  • Cost Center (if services are not for maintenance purposes)

A list of typical billable services and maintenance services is available for reference.

Work Requests 

Work requests should be submitted for services from the following:

  • Carpenters
  • Electricians
  • Elevator Repair
  • Furniture Repair
  • Grounds (only for services relating to special events and non-routine service requests)
  • Heat/Frost Insulation
  • Key Control
  • Masons
  • Painters
  • Plumbers/Pipefitters
  • Refrigeration
  • Roofer
  • Sheet Metal

Work Request Charges

If you have a question relating to a work request charge that you have received, you can call the work request desk at 815-753-1741.

Services Received from Building Maintenance

If you have a comment, question or concern on scheduling, quality of, problems, etc. of building maintenance services (carpenters, electricians, elevator repair, key control, masons, painters, plumbers/pipefitters, refrigeration, roofer, sheet metal and heat/frost insulation) relating to a work request, you can call the Physical Plant director at 815-753-6255.

For further information call 815-753-1741 or email workorder@niu.edu.